For the second time this year, T-Mobile disclosed a data breach in which customers’ personal information was stolen.
As the beeping computer reported, T-Mobile sent a letter to affected customers on 28 September. In the letter, T-Mobile explained how “bad actors accessed limited information from a small number of T-Mobile accounts,” and that the access occurred between late February and March of this year.
A total of 836 customers are believed to have been affected. Customer information accessed by hackers included full names, birth data, contact information, account numbers, associated phone numbers, social security numbers, government IDs, T-Mobile account PINs, balances due, line numbers, and T-Mobile used to service customer accounts’ internal code.
Affected customers have had their T-Mobile account PINs automatically reset, and the company is offering two years of free credit monitoring and identity theft detection through Transunion’s myTrueIdentity. A new PIN can be selected by logging into T-Mobile.com or by calling Customer Service.
This latest breach, while serious, pales in comparison to the one T-Mobile suffered in March when hackers managed to steal the personal information of 37 million customers. The company, which has suffered eight data breaches since 2021, agreed to pay $202.176 billion last year to settle a class action lawsuit over a 2021 data breach that exposed the information of more than 10,000 people.
